Sue Feldman has followed the search industry from its early days to its present flowering. Her book, The Answer Machine (Morgan & Claypool, 2012) is a practical, non-technical guide to the technologies behind information seeking and analysis and their central role in the future of computing. Before founding Synthexis,
Sue was Vice President for Search and Discovery Technologies at IDC (International Data Corporation), where she directed research on search engines, text analytics, categorization, translation, mobile and rich media search. She was instrumental in developing IDC’s research on unified information access and the digital marketplace. She also collaborated on developing IDC’s coverage of big data technologies. Sue speaks frequently at industry events on topics such as conversational systems, big data technologies, and the hidden costs of information work. Her clients rely on her for strategic advice and business coaching, as well as for her wide network of contacts in the industry.
Winner of numerous research and writing awards, Sue received the IDC Peacock Award for her mathematical models and forecasts for the digital marketplace and the search market. She wrote the chapter on search engines for the Encyclopedia of Library and Information Science and she was the first editor of the IEEE Computer Society’s Digital Library News. She is a member of several advisory boards. Before coming to IDC, Ms. Feldman was founder and president of Datasearch, an independent technology advisory firm, where she consulted on usability and on information retrieval technologies such as natural language processing, content analytics, search engines, and digital libraries. Her career began at the National Technical Information Service, where she worked with early information retrieval systems. She is a founder and former president of the Association of Independent Information Professionals, and a member of the Association for Computing Machinery. Ms. Feldman received degrees from Cornell University in linguistics and from the University of Michigan in information science.
With over 30 years in the high technology industry, Bob Feldman draws on his deep and varied experience in supercomputing, machine vision, and process control.
He is a skilled presenter and technical trainer. At Cornell University, he developed and managed international outreach and technical training programs for the Cornell National Supercomputing Facility, an NSF-funded supercomputing center. At Cognex Corporation in Natick, MA, he developed and taught technical training courses for machine vision products. Prior to that, he was a professor at California Polytechnic State University. He also has designed and analyzed surveys.
Bob received a BA in mathematics and PhD in natural resources from Cornell University, and an MS in computer science from the University of Michigan.